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Calling the Verizon Benefits Center When You Plan to Retire

When you decide to retire from Verizon, you will most likely contact the Verizon Benefits Center to elect and specify the commencement dates of your pension, health care, and other retiree benefits.

Navigating your communications with the Benefits Center can sometimes feel overwhelming. There are countless nuances to Verizon retirement benefits, such as Verizon 401(k), Life Insurance Benefits, Retiree Medical Benefits, and a raft of paperwork to fill out and submit.

And let’s face it. You’re one of hundreds of people calling them every single day, and they are doing their best to answer your questions as quickly and efficiently as possible. While they may be doing their best, that might not be good enough for you.

That’s where we come in.

H&A has over 20 years of experience making Verizon workers’ retirement easy. We’ve compiled this quick guide to help you navigate the tricky process of calling the Verizon Benefits Center, helping you to be as informed as possible when planning your retirement.

Three Tips for a Streamlined Experience When Calling the Verizon Benefits Center

From our experience, we believe it’s important to advocate for yourself when working with the Benefits Center. So, here are three tips for a more pleasant and streamlined experience when calling the Benefits Center.

  • Call the Verizon Benefits Center as soon as representatives are available at 9 a.m. EST, Monday through Friday. Your wait time will most likely be shorter. The Center is especially busy during times of Retirement Offers when your wait time could be an hour or longer.
  • Insist that the Benefits Representative prepares the pension election forms and sends them to your secure BenefitsConnection account. Have them do the work for you! That’s their job, and they should accommodate your request. There may be times when your pension needs to be manually calculated, so they must mail the pension election forms to you.
  • Don’t assume anything! The Benefits representative may say they will call you back on a specific date to confirm your elections. Often, they won’t call you. It is imperative that you take the initiative of calling the Benefits Center to confirm your pension and benefit elections are in good order.

Yes, it’s a lot of work, but we are committed to making it a hassle-free experience. We at Hapanowicz & Associates can participate in every step of the retirement process, including phone calls with you to the Verizon Benefits Center. We want to help you retire on your terms and make all the right calls on your retiree elections.

Moreover, we’ve leveraged our vast experience to create this handy Verizon Employee’s Guide to Retirement. It simplifies the entire Verizon retirement process, including the planning timeline and crucial steps before and after retirement.

For more information regarding the retirement process contact Verizon Benefits Center, or visit the Verizon Retirement Red Zone on our website.

The Red Zone is the ultimate guide to Verizon Retirement Benefits, featuring helpful content like the Verizon Retirement Masterclass Webinar, the latest PBGC and GATT interest rates that affect your pension benefits, and where to get expert help from a financial advisor.

Neither Hapanowicz &Associates, Hapanowicz &Associates Wealth Management nor LPL Financial are affiliated nor endorsed by Verizon Communications Inc., Verizon Wireless, or any other subsidiary of Verizon. Neither Hapanowicz &Associates, Hapanowicz & Associates Wealth Management nor LPL Financial are affiliated with any of the other entities referenced on this website. This should not be construed as an endorsement of a particular firm by any CWA-Local including 13000/13500 as well as any IBEW-Local.

This material was created for educational and informational purposes only and is not intended as ERISA, tax, legal or investment advice. If you are seeking investment advice specific to your needs, such advice services must be obtained on your own separate from this educational material.

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Talk with an advisor.

Engage with a qualified partner for financial guidance built on loyalty, empathy, and integrity.